🔐 Privacy Policy
Last updated: January 1, 2026
📌 This Privacy Policy has been updated to include our new feature CrewConnect. By creating or maintaining a CrewVIP account, you acknowledge that you have read and accepted the latest version of our Terms & Conditions and Privacy Policy, and that continued use of the platform constitutes acceptance of any future updates.
1. Information We Collect
- Personal Information (Crew Members): Name, Email, Phone, Airline/employer, Profile photo, Biography, City/base, Payment details, etc.
- CrewConnect Profile Data: Profile photo, first name, airline, approximate location or city, and other information you voluntarily choose to display.
- Personal Information (Business Owners): Name, Business info, Contact details, Deal data, Pictures, etc.
- Technical Data: IP, device type, cookies, usage logs, etc.
2. How We Use Your Information
- To deliver and improve the app and features, including CrewConnect.
- To verify user eligibility and ensure platform integrity.
- To facilitate interaction between crew members in a professional and respectful manner.
- To display your public profile information to other verified users inside CrewConnect.
- To send notifications, updates, or important communications.
- To process payments and manage subscriptions.
- To understand usage patterns and improve UX.
3. CrewConnect — Public Profile & Photo Visibility
CrewConnect is a networking and community feature that allows airline crew members to see who else is nearby or on layover and to connect in a professional and friendly environment.
When you upload a profile photo or complete your CrewVIP profile, you understand and agree that the following information may be visible to other verified CrewVIP users inside the CrewConnect section of the app:
- Your profile photo
- Your first and last name
- Your airline or employer
- Your country
- Your Age and genger
- Any optional profile details you choose to share
Do not upload sensitive, confidential, or inappropriate content to your profile. You may edit or remove your profile photo or information at any time from your account settings, or request data removal by contacting us at [email protected].
4. How We Share Your Information
- With other verified CrewVIP users through CrewConnect (public profile visibility as described above).
- With verified business partners (crew members only).
- With crew users (business promotions only).
- With service providers (marketing, tech, legal, payment).
- We may also share business names, pictures and published deals on our social media platforms to increase our online presence and promote their business.
- When legally required or to protect platform security and legal standing.
5. Data Security
We implement encryption, secure hosting, and industry-standard controls to prevent unauthorized access. However, no system can be 100% secure.
6. Data Retention
Data is retained only as long as necessary to deliver services or as required by law. When no longer needed, data is anonymized or deleted securely.
7. Your Rights
- Access, correct, or delete your data.
- Withdraw consent or object to processing.
- Lodge complaints with a data protection authority.
Email: [email protected]
8. Children's Privacy
We do not knowingly collect data from individuals under 18. If discovered, we will delete it promptly.
9. International Data Transfers
We may store or process your data in locations outside your jurisdiction with appropriate legal safeguards in place.
10. Changes to this Privacy Policy
By creating or maintaining a CrewVIP account, you acknowledge that it is your responsibility to review this Privacy Policy and our Terms & Conditions regularly.
We may update this policy from time to time. We do not guarantee separate email notifications for updates. Continued use of the app after any update constitutes acceptance of the revised terms.
11. Limitation of Liability
Crew-VIP provides the app as-is. We are not liable for indirect or incidental damages from your use of the platform or reliance on any information provided by users or businesses.
12. Business Owners' Use of the Platform
Business use of Crew-VIP is entirely free. No charges, obligations, or hidden fees apply. Owners can cancel, modify, or remove offers at any time.
Additionally, by using our platform, you grant Crew-VIP the right to use your image and likeness on our social media channels to promote your business and increase our online presence. If you do not wish for us to use your image on social media, you must send a clear email request to [email protected] stating your objection.
13. Influencer Program Privacy & Legal Protection
The Crew-VIP Influencer Program is optional. Participation is not employment and does not create any contractual or legal obligation between the influencer and Crew-VIP. We are not responsible for any consequences, financial or reputational, that may arise from participation. Influencers provide data voluntarily and may opt out at any time.
Influencer-provided data (such as name, email, referral codes, payment details) is stored securely and used only for tracking referrals and processing rewards. No banking or personal data is ever sold, rented, or shared with third parties except for payment processors acting on our behalf under strict confidentiality.
Referral earnings are only issued after successful verification of 10 valid registrations. Participation does not guarantee income, visibility, or success. Influencers are fully responsible for how and where they promote their referral code.
Crew-VIP reserves the right to terminate influencer participation at any time without notice for misuse, abuse, or non-compliance. You agree not to hold Crew-VIP liable for any indirect damages arising from participation in the influencer program.
For data removal, contact: [email protected]
14. Contact Us
- Email: [email protected]
- Address: Seychelles